Why does restore mode mean?

  • llender
    Asked on October 27, 2017 at 12:00 PM

    Hi, what does it mean when I created a form and it says in restore mode? I cannot view it live.

  • Kevin Support Team Lead
    Replied on October 27, 2017 at 12:10 PM

    This happens since your account is on "dormant" status, such status is applied when there has not been any activity on your account for a long time. However, I have already reactivated it so you can work and preview your form again. 

    If you have any questions, please let us know.