Account Suspended Please Help

  • Profile Image
    amigosjungletours 
    Asked on October 27, 2017 at 05:37 PM

     Please help us with the message account suspended.  We have no idea why. If there is a problem with our form can you please correct it or tell us how to overcome any issues with the form.

    Thank You

  • Profile Image
    ktyaguirre
    Answered on October 27, 2017 at 05:56 PM

    Upon review of your account it was found form:

    http://www.jotform.co/form/72887332793874 to be collecting credit card information on plain text fields.

    https://www.screencast.com/t/fjkjAQj2s

    This is not allowed by the Terms of Use

    It is illegal because it is considered a phishing activity.  Credit cards, Social Security Numbers or login credentials, or any other sensitive personal information such as banking sensitive coding. Is considered protected information.

     The only services allowed to collect  such data are those that are DSS/PCI certified.

    We are certified, but you need to implement payment integration in order to have your information and that of your customers protected.

    The next link will help you on How to's:

    Authorization292-How-to-Enable-Payment-https://www.jotform.com/help/ 

    Feel free to respond to this thread if any other question in regards to this same topic arises, or start another thread with a different topic.

    We removed the guilty fields from your form and reactivated your account. You may continue developing your forms.

    Thank you.