Embedded form with new layout is not working in Firefox browser.

  • bjameson
    Asked on October 28, 2017 at 10:36 AM

    Foxfire doesn't seem to allow me to complete a form (as an end user) when the form is using the new format. I have no trouble with legacy forms.

  • Ashwin JotForm Support
    Replied on October 28, 2017 at 1:29 PM

    I did try to test your embedded form in firefox browser and I am able to replicate the issue you are having. The "Start" button does not seems to respond. 

    Which embed code you have used to embed your form in webpage? I would suggest you to please embed your form using its iFrame embed code and see if that solves your problem. The following guide should help you how to grab your form's iFrame embed code:  https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Do get back to us if the issue persists.