- calibellezaAsked on October 28, 2017 at 02:10 PM
I have some forms where people can upload their pictures. It works well on computers and on my email browser.
However on my mobile they dont show at all. I do have my form on mobile responsive widget.
Could you help?
- JotForm SupportWelvinAnswered on October 28, 2017 at 04:19 PM
You are using our image upload preview widget. I cannot replicate this problem on Android 7 and IOS 11. What mobile device are you using? Please let us know and we'll try to check it further.
- calibellezaAnswered on November 09, 2017 at 10:09 AM
I'm using IOS 10.3.3
- JotForm SupportKevin_GAnswered on November 09, 2017 at 11:29 AM
I have been using an iOS emulator with the similar version than yours, the form seems to be working fine on my end, please see the screenshot below:
May be that this is a cache issue, may you please try using a different device or using incognito mode?
These guides will help you using incognito on mobile browsers:
Let us know how it goes.