Responsive Height Needs to get Taller or Form Cuts Off

  • NorthwayDesigns
    Asked on October 29, 2017 at 6:40 AM

    Hello, I need a taller form on mobile devices; when the form, which is two columns, goes 100% width on each column, the form gets taller and cuts off on mobile devices. How would you do this?  I have tried some responsive css, but that's not controlling the height anyway, it's that iframe.

  • Mike_G JotForm Support
    Replied on October 29, 2017 at 10:56 AM

    I have checked your form from the website you shared with us in an iPhone 6+, iPhone 6S, iPhone 6S+, and an Android phone and the results are the same.

    1509288388t10 37 28 Screenshot 10

    The form is not cut off and I was not able to reproduce the issue you are having. However, the comment box moves to the top of the other fields. That's also how the form also looks like when viewed on mobile using its direct link. It is because that's the order of the fields in the form. The Comments (textarea field) comes before the other fields in the form builder page.

    Perhaps the issue (form being cut off) is already fixed? Otherwise, please let us know and give us more details.

  • NorthwayDesigns
    Replied on October 29, 2017 at 2:43 PM

    Thanks for the response!  


    **blush**


    I didn't see I could embed using Java...which fixed it. 

  • Mike_G JotForm Support
    Replied on October 29, 2017 at 2:50 PM

    Thank you for the update. We are glad to know that the issue is already fixed.

    Should you have other questions or concerns in the future, please feel free to contact us again anytime.