I logged in and can't seem to locate a place to enter payment

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    jane4701
    Asked on October 29, 2017 at 05:06 PM

    I received this email  : 

    Dear jane4701, 

    We have been unable to collect the payment for your subscription. 

    To keep your account active please log in to your account and update your billing details within the next 7 days or your subscription will be cancelled. 
    ------------------------------------------------- 
    SUBSCRIPTION INVOICE - 2017-10-29 
    Email: jlind801@gmail.com 
    Plan: Bronze 
    Amount Due: 19.00 (USD) 
    This covers usage between 2017-10-29 and 2017-11-29 
    ------------------------------------------------- 
    Thank you 
    JotForm Team 
    http://www.jotform.com/

    I logged in and can't seem to locate a place to enter payment. 

    Another question is I feel I need to down grade my subscription but the site won't allow me to do this . Where can I accomplish this task?

  • Profile Image
    Welvin
    Answered on October 29, 2017 at 05:23 PM