Today there was an order placed and no e mail yet even although I have had an e mail for a subsequent order

  • haddosnowball
    Asked on October 29, 2017 at 6:09 PM

    I have always had an e mail when someone makes a purchase using the form. I also get one from PayPal. Today there was an order placed and no e mail yet even although I have had an e mail for a subsequent order. Am I doing something wrong?

  • David JotForm Support Manager
    Replied on October 29, 2017 at 7:00 PM

    Please check if the notification ended up in your spam folder, if you find it there, please mark it as NOT SPAM.