Reset submission counter widget

  • Tggpromo
    Asked on October 29, 2017 at 8:09 PM

    Is there a way to reset submission counter widget?  Is there a limit on submission.

  • liyam
    Replied on October 29, 2017 at 9:08 PM

    Unfortunately, there is no widget to reset the submissions counter. The submissions counter resets every first day of the month and this is used for setting a user's submission limits for the month, which said monthly limits is inscribed in the pricing page.

    However, if you are referring to a certain widget such as a unique ID widget, then you can just set the current index on which number it should start.

    1509325616unique ID   settings   current Screenshot 10

    If I am still misunderstanding your concern, it would be great if you can provide us details on the matter.

    Thanks.

  • Tggpromo
    Replied on October 29, 2017 at 9:50 PM

    Inserted unique ID widget, but it does not show on form.  It's not working.  Is there anything you can do on your end?


    URL: http://www.thegiftgallerypromo.com/p/11


    Jotform: https://form.jotform.com/62568680940162


  • liyam
    Replied on October 29, 2017 at 11:24 PM

    Unfortunately, it is not possible to make the Unique ID visible. I have also exhausted some possible things I could think of which is inherent to the form but there is no option to create one. 

    But, if you have your own web page and which you can create your own database, there is a way on how to show the counts there, but this may require a bit of programming. To give a better idea, you may make use of this guide: https://www.jotform.com/help/126-How-to-send-Submissions-to-Your-MySQL-Database-Using-PHP

    If you have questions, please let us know.