- JotForm SupportamyAnswered on October 30, 2017 at 05:00 AM
When someone from the support team answers your issue, a notification is sent to your Jotform account email address. So, you must have been received an email notification to your Jotform account's email address: firstname.lastname@example.org
I kindly ask you to check your inbox and your spam folder. If you encounter an email from us in your spam folder, please mark it as not spam.
- nz_yeehaaAnswered on October 30, 2017 at 07:19 AM
hey amy -
thanks, but nic sorted it earlier,
hadnt received any replys,
he must have found a setting -activated it - then i got a flood of answers in my inbox