Cannot change the form width

  • martinaV
    Asked on October 30, 2017 at 6:23 AM

    Hi, I made the change but the for doesn't "take" it. If I put 1000px, the frame remain 500px.

    What happen?

    This is the link: https://eu.jotform.com/build/71444337166356

    thank you,

    Martina

  • candy
    Replied on October 30, 2017 at 8:27 AM

    Dear Martina,

    We are sorry for the inconvenience you have. 

    I have cloned your form named "MED Green Growth Survey" on my side in order to test it. You are able to change the form width as you can see the screenshot below:

    1509366286Screen Shot 2017 10 30 at 3 24 Screenshot 10

    As you can see, I have changed your form width from 690px to 500px and all changes are saved successfully.

    What did not work for you? Maybe, you have been logged out from the Jotform during the form edition progress. 

    Could you please test again and please let us know if the issue still persists.

    Thanks in advance.