Why the submissions displaying when the form is having different sections and headings?

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    asoni
    Asked on October 30, 2017 at 10:58 AM

    Hi, I have a problem with the layout of the submission. I have designed the forms so they have different sections and headings. however once the form is submitted, all the input data is all aggregated into a pdf in a simply line by line format. This is useless as I have no idea what the data relates to, as the headings for the different sections on the form do not appear. 

    Without this, the service is useless, can you advise?

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    Kiran
    Answered on October 30, 2017 at 11:36 AM

    Please note that the form design is entirely different with the submissions/PDF view. The PDF submission view can be designed by clicking on PDF icon > Customize PDF in the submissions view page.

    1509377567CustomizePDFNew.png

    Please refer to the guide below that can help you with this.

    https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report

    Please get back to us if you need any further assistance. We will be happy to help. 

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    asoni
    Answered on October 30, 2017 at 02:15 PM

    Ok thanks, that helps a lot however another problem related to that. It allows me to customise the form how you've said, however am i going to have to do this customisation for each submission i download?

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    Chriistian
    Answered on October 30, 2017 at 02:29 PM

    You only have to do the change once. The change will apply to all your submissions.