Why the submissions displaying when the form is having different sections and headings?

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    Asked on October 30, 2017 at 10:58 AM

    Hi, I have a problem with the layout of the submission. I have designed the forms so they have different sections and headings. however once the form is submitted, all the input data is all aggregated into a pdf in a simply line by line format. This is useless as I have no idea what the data relates to, as the headings for the different sections on the form do not appear. 

    Without this, the service is useless, can you advise?

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    Answered on October 30, 2017 at 11:36 AM

    Please note that the form design is entirely different with the submissions/PDF view. The PDF submission view can be designed by clicking on PDF icon > Customize PDF in the submissions view page.


    Please refer to the guide below that can help you with this.


    Please get back to us if you need any further assistance. We will be happy to help. 

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    Answered on October 30, 2017 at 02:15 PM

    Ok thanks, that helps a lot however another problem related to that. It allows me to customise the form how you've said, however am i going to have to do this customisation for each submission i download?

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    Answered on October 30, 2017 at 02:29 PM

    You only have to do the change once. The change will apply to all your submissions.