Resetting The forms

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    BSHNLR
    Asked on September 10, 2012 at 01:16 PM

    I do not know what happened however overnight my forms have be come unusable. I know for a fa ct that there has not been that many submissions so far this month. It seemed like they reset every month. I also cleared all of the history for the forms however it is unusable. can you please assist me with this?

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    EduardoMendez
    Answered on September 10, 2012 at 03:23 PM

    @BSHNLR

    There was an issue with the submission counter that affected some of our customers last week.  That may eb the cause for the wrong number of counts on your account.

    The issue has been since fixed and your count has been reset.  Let us know if you have any more problems!