I am struggling to get into my email

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    Edward 
    Asked on October 30, 2017 at 12:10 PM
    I just got this and tried to login and reset then its said i have reached my limit and wont let me try again..   "you've reached your submission storage limit"

    I need help!

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    david
    Answered on October 30, 2017 at 12:19 PM

    The account associated with username in the screenshot provided was suspended December of last year.  The note states that it was being used to post promotional material on our forums in addition to being reported for potential phishing.  I do not believe that is the account you are looking for as it has been suspended for quite some time and was not over any limits when it was removed.

    I believe the account you are looking for is username "webuyedmontonhouses", without the quotes.  That account is over the submission storage limits.  Try logging in with that username, instead of with an email address.

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    Edward 
    Answered on October 30, 2017 at 12:23 PM

    Hello David, 

    thank you i appreciate it! and teh quick response.

    I did just that but realized that i do not remember the user name... is there another way? i have done a reset on the password but do not know what the username is.. its been a year or so i think.

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    david
    Answered on October 30, 2017 at 12:25 PM

    I believe the account you are looking for is username "webuyedmontonhouses", without the quotes.  That account is over the submission storage limits.  Try logging in with that username, instead of with an email address.