Stripe Payment form: payment are going through fine, however when customer is created the email address is blank

  • theitaliancoffeeclub
    Asked on October 30, 2017 at 12:14 PM

    Also I am using Stripe for payment, payment are going through fine, howver when customer is created the email address is blank even though I have selected the correct field.

  • David JotForm Support Manager
    Replied on October 30, 2017 at 12:18 PM

    Could you please provide more details of the issue with the Stripe payment field? What do you mean by "howver when customer is created the email address is blank even though I have selected the correct field."?

  • theitaliancoffeeclub
    Replied on October 30, 2017 at 4:43 PM

    sorted, thanks.

    It was to do with the encryption for the form.