Please can you help, I have one field "Type of hood Cover" which no mat

  • hartdoors
    Asked on October 30, 2017 at 1:05 PM

    Please can you help, I have one field "Type of hood Cover" which no matter what I try will not prepopulate my "Duplicate Form". No matter what I try this will not work.

    Am I right to assume that if a field box changes at all, then the code for preopulating will not work unless completely re=written?

    This is driving me insane.

    https://form.jotformeu.com/72992737030359

    It should transfer to this, when "Duplicate Quote" is selected prior to submit.

    https://form.jotformeu.com/72993387630367

  • Chriistian Jotform Support
    Replied on October 30, 2017 at 2:28 PM

    I am not quite sure if I understand you concern but do you want to prepopulate the form https://form.jotformeu.com/72993387630367 with values from https://form.jotformeu.com/72992737030359? Then I think you should change the form URL set when redirecting your respondents upon submit.

    15093880672017 10 31 0227 Screenshot 10


    If you mean something else, please give us more details so we can further check.

  • hartdoors
    Replied on October 31, 2017 at 3:59 AM

    1509437821Field issue Screenshot 10Hi, if you look in the field above the "Submit" button you will see a "Submit Options" field which has conditional logic.

    I have issues with "Duplicate quote".

    This allows the user to duplicate the form, which is the same Quote form, and has the information pre-populated from the first quote. They then tweak the duplicate to provide additional quotes, so that they don't have to fill all the fields again.

    This is working very well except it will not pre-populate "Type of Hood Cover" field {typeOf} or the "Benefits" field {caseStudies55}.

    I have tried deleting the fields, using different ones, rewriting url code etc etc but nothing works.

    There does not seem to be an apparent reason for this, but if there is I would love to know how to fix and avoid in the future.

  • Nik_C
    Replied on October 31, 2017 at 5:37 AM

    I tested your form and after submitting I tried to open the link, but it didn't work for me at all when I tried:

    1509442331Screen Shot 2017 10 31 at 10 Screenshot 10

    I'll check your link a bit more so I can try to determine what seems to be the issue and I'll get back to you once I finish testing.

    Thank you for your patience.






  • hartdoors
    Replied on October 31, 2017 at 5:53 AM

    Yes you get the 400 Bad request, only when the two fields I have highlighted yellow are selected. Otherwise everything works.

  • Nik_C
    Replied on October 31, 2017 at 6:18 AM

    Thank you for additional information.

    The issue is related to empty space, meaning, options in both fields have first few options that are two words:

    1509444851Screen Shot 2017 10 31 at 11 Screenshot 101509444858Screen Shot 2017 10 31 at 11 Screenshot 21

    So for Type of Hood Cover all options are multiple word options, with empty space. In Benefits fields all except Other option are with two words (and empty space). 

    For example, if you choose Benefits = Other, it will work fine.

    So I run a test, I set the first option in Type of Hood Cover to have underscore instead of empty space:

    1509445053Screen Shot 2017 10 31 at 11 Screenshot 32

    I tested and it worked fine, could you please check as well, here is my test form: https://form.jotform.com/73032817451957

    You can choose that option in Type of Hood Cover and choose "Other" in Benefits.

    Let us know how it worked.

    Thank you!


  • hartdoors
    Replied on October 31, 2017 at 6:29 AM

    Thank you so much!!!

    This makes sense now, I would have never have figured this out.

    Thank you, Thank you, Thank you!!!