Need help having text saved for pdf printing and email

  • aklalexis
    Asked on October 30, 2017 at 1:08 PM

    Hi, I would like to be able to see my text format on the pdf's after they have been sent, for record keeping purpose and also to be able to print the pdf with my terms and agreement text viewable.

  • David JotForm Support Manager
    Replied on October 30, 2017 at 1:17 PM

    This is possible, please follow this guide: https://www.jotform.com/help/305-How-to-Show-Headers-and-Text-in-the-PDF 

    Open a new thread if you need anything else, we will be glad to assist you.

  • David JotForm Support Manager
    Replied on October 30, 2017 at 1:20 PM

    Please note that this only works for the PDF submission, not for the email notification content.

  • aklalexis
    Replied on October 30, 2017 at 1:20 PM

    Hi I did then did a test and filled it out as if I were a customer and it still didn't show up the text on the email they send out after form is filled out

  • aklalexis
    Replied on October 30, 2017 at 1:22 PM

    Is there any way to make it show up in email notification? my clients need to be able to print out the entire form

  • David JotForm Support Manager
    Replied on October 30, 2017 at 1:26 PM

    The only way is by adding the text manually in the notification content: https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders 

    Another option would be attaching the PDF submission file in the notification:

    1509384337sendPDF Screenshot 10

  • aklalexis
    Replied on October 30, 2017 at 1:43 PM
    Okay that worked for my end as the sender which is great! Now can you help
    me get it to where the receiver (client) also has a pdf available for
    download/print?
    ...
  • Kiran Support Team Lead
    Replied on October 30, 2017 at 1:57 PM

    You may enable the option PDF attachment in the autoresponder so that the PDF report will be sent to the email address filled on the form. 

    150938624230102017 232612 Screenshot 10

    Hope this information helps!