Submission email

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    Asked on October 30, 2017 at 01:43 PM

    I am not sure why I am not getting emails about submissions of my form.  I added my email address under "setting up email notifications"  and when I did a test I received it but when I sent it out to someone to complete and she completed it I did not get an email.  She also said there is no submit button on her end of the form.  Please assist.


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    Answered on October 30, 2017 at 01:53 PM

    You tested the Email Notification with the 'Test email' button and because of that, you received an email to your email address. 

    Your actual form does not have a submit button and your user was not able to submit it when the form was filled. 

    You have to add a submit button to your form. Add it to the bottom of the form inside of the Form Builder. 


    Hope this helps to solve the issue. 

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    Answered on October 30, 2017 at 02:43 PM
    Oh my goodness thank you!