Not receiving email to reset account password

I have not received an email to reset my password. I have made several attempts.

We would like to apologize for any inconvenience, however, please be informed that there is no account associated with your email address — jgarnes@sistuhs.org

If you wish to reset the password of a different account, perhaps this account — jgarnes, please know that it is associated with a different email address — j*********4@o******.**m

If you need any further assistance, please feel free to contact us again anytime.