- ilegalizationAsked on October 31, 2017 at 06:39 AM
Could you recommend, I have some problem about login when I put my username and password already and then sign in. It show "Login failed - SUSPENDED".Please tell me sort out the problem.
Thanking you in advance.
- JotForm SupportamyAnswered on October 31, 2017 at 07:12 AM
The reason that your form was disabled and your account suspended was due to the id - passport upload fields on the form. We do not allow for the collection of sensitive personal information such as credit card details, social security numbers (SSN), or passport IDs.
You can collect passenger names, addresses, emails, phone numbers, their citizenship, and other information that is not about their SSN / Credit Cards / personal ID.