Discrepancy

  • Profile Image
    sciug
    Asked on September 10, 2012 at 03:47 PM

    Hi,

    I just got the following message after upgrading:

    Congratulations! Your JotForm account has been upgraded to JotForm Premium Monthly:

    http://www.jotform.com/myaccount/

     

    But when I check my account, it still shows that I have the free version.  Can you help?

  • Profile Image
    jeanettebmz
    Answered on September 10, 2012 at 04:32 PM

    Hi

    thank you for choosing our service. All you need to do is to log out , clear the browser cache and log back in

    Cheers!