- arthurshurnAsked on October 31, 2017 at 11:52 AM
Is there a test I can use in the conditions that will not allow the form to be completed until a verified mailing address has been completed. I'm doing order forms and it is difficult to track down the real address. The widget shows invalid, but I need the form to be halted until this is resolved.
- JotForm SupportBJoannaAnswered on October 31, 2017 at 01:04 PM
Is your question related to the Lob Address Verification widget that you added to this form http://www.jotformpro.com/form/73034477384966?
I am not exactly sure if I understood your question correctly. Do you want to prevent your users to submit the form if they do not enter an address? To achieve that you can make the field required.
If I did not understand your issue correctly, please explain in more details what are you trying to achieve.
- arthurshurnAnswered on October 31, 2017 at 06:27 PM
If someone submits an address that is not verified I want to reject the submit.
If they verify it and the Lob Address Verification returns failed, then do not allow submit
If someone fails to verify at all, then do not allow submit.
- JotForm SupportKiranAnswered on October 31, 2017 at 11:02 PM
I understand that you want to allow the users to submit the form only when the address is verified. I have tried setting up some conditions on the widgets but it didn't seem to work. Please allow me some time to test it further and get back to you with relevant information.
Thank you for your patience and understanding.
- JotForm SupportKiranAnswered on November 02, 2017 at 03:24 PM
Thank you for your patience. I have tested the Lob address verification widget and it seems that the widget is not returning any value to the form to set in the conditions.
Let me forward the thread to our backend team as a feature request to have the ability to set conditions for the widget. I cannot promise that the feature will be implemented or cannot provide any ETA at this moment. Once we have any news in this regard, we'll update you here.