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PrbtaushaAsked on October 31, 2017 at 12:01 PM
My account was suspended please help.
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BJoannaReplied on October 31, 2017 at 1:13 PM
Your account PRBTausha is suspended because of your Pure Romance by Tausha Pre-Registration Form.
Inside of this form you have a field that is used to collect credit card information and that is against our Terms of Use.
Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.
Card number, expiration date, security codes and card holder name are considered critical information and cannot be collected on plain text fields. The only services allowed to collect such data are those that are DSS/PCI certified.
In order to activate your account, it is required to agree to our Terms of Use. Also, the form has to be deleted.
Let us know if you agree with our terms and we will delete the form.
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PrbtaushaReplied on October 31, 2017 at 1:43 PMYes I agree to the terms and conditions, I apologize, I did not realize you
were not suppose to collect this information in plain text form.
Thank you,
Tausha Wayman
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BJoannaReplied on October 31, 2017 at 1:57 PM
I deleted the form. Your account is now active.
If you want to have the payment fields inside of your form you have to use one of JotForm payment tools.
Inside of this articles you can find out more about the payment tools and how to set a payment form:
Mastering Payment Form Integrations with JotForm
Setting Up Your First Order Form
If you want to charge your users manually at a later date, I would suggest you to use one of the payment tools that have built in credit card fields like Paypal Pro, Stripe, Authorize.net.
How to Enable Payment Authorization
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PrbtaushaReplied on October 31, 2017 at 2:43 PMThank you very much for all your help!
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PrbtaushaReplied on October 31, 2017 at 2:43 PMMy other form is gone as well. This one
https://form.jotform.com/72959150319159
Was there an issue with this form as well?
Thank you again.
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TREVONReplied on October 31, 2017 at 4:19 PM
Thank you for your response.
I have looked at the form and I am able to access it as shown below. The form is also in your account.
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PrbtaushaReplied on October 31, 2017 at 4:43 PMThank you for being so helpful!
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