- sadornoAsked on October 31, 2017 at 02:14 PM
I had 15+ encrypted forms and ALL of them were NOT WORKING and hanging and NOT working for over a week. I had some very angry clients.
Do you plan on getting HIPAA certification ever?
I HAVE TURNED OFF THE Encryption and the forms and it seems to be working WITHOUT encryption.
- JotForm SupportMikeAnswered on October 31, 2017 at 04:03 PM
We are working on the HIPAA compliance. It should be available in the nearest time, and we will let you know once it is ready. Note, that it will be available to the Gold plan only.
Regarding the form encryption, in theory, it may slow down the long forms. I have submitted the following form without any issues.
If the encryption is not working properly on some specific form(s). You may clone one form, enable the encryption and provide us with a link so we will be able to proceed with the further troubleshooting.