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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't access form I created

    Asked by Mario Benedek on September 10, 2012 at 05:40 PM


    When I come to the jotforms website, I am no longer able to see the form I was working on, probably because the browser lost its cache.  I do know however the form's ID, which is: 22136645386255


    Can you please send the owner of this account (who is me) a recover password email?




    Page URL:

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    Answered by AtacanC on September 10, 2012 at 05:47 PM

    Mario, while you were creating your form you weren't logged in or didn't create a JotForm account. You just need to create a free account using the same email address provided above and your form will be automatically transferred to your registered account.

    Feel free to contact us if you need further assistance.

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    Answered by Mario Benedek on September 10, 2012 at 06:13 PM

    In this case, how do I extract the form's settings I made before?  I've used the iframe implementation, however I am guessing off the ID there's a way to save/load settings?



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    Answered by jeanettebmz on September 10, 2012 at 06:45 PM

    Hello again Mario

    Please register with a free account and I can move that form to your registered one. Let me know the user so I can proceed


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    Answered by mbenedek on September 10, 2012 at 06:50 PM

    Thanks Jeanette.  My user name is mbenedek

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    Answered by jeanettebmz on September 10, 2012 at 06:59 PM

    The form is already under that username. However if you want to reset the password, simply click on the forgot password link and paste your email address or username and a password reset email will be sent with instructions