The conditions based on user's answer do not work for me

  • Profile Image
    Asked on November 01, 2017 at 02:02 AM

    Hello, I have done exactly as the above example explains, however, when I preview the form the fields that should only show based on the condition (based on what answer they select) are still showing, so it does not seem to be working for me. I'm unsure of what I'm doing wrong.

    This is a re-post of a comment on How to Show or Hide Fields Base on User's Answer

  • Profile Image
    Answered on November 01, 2017 at 04:39 AM

    Hello LMG_Coffs,

    This could be related to the earlier issue on forms. There was an issue on the CDN cache earlier which prevents the saved forms from appearing properly as expected on publish. This has been recently been fixed. Please check your form and let us know if the problem persists.