- TopExplainersAsked on November 01, 2017 at 04:35 AM
Hey, the "Change credit card" button redirects me to Paypal page. How do i change my payment method&
- JotForm SupportliyamAnswered on November 01, 2017 at 06:12 AM
If you are being redirected to Paypal, this means that you are paying your subscription with us via Paypal, then you can change your credit card on your Paypal account, then use it as your primary source of paying purchases online.
If you wish to switch payment method, you will need to cancel your subscription with us via your Paypal account, then re-upgrade again your subscription with us using a different method such as credit card.
To cancel your subscription via Paypal:
1. Login to your Paypal Account
2. Find the reference to the latest payment you have made to JotForm
3. Once found, click the subscription number for that transaction
4. Now click on the "Cancel Subscription" button and that is it.
You can also visit this page for more detailed information on how to cancel a Paypal subscription.
If you have additional questions, please let us know.