What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Cannot access account

    Asked by Carlos on September 10, 2012 at 06:34 PM

    I created an account on 09/10/2012.

    User: Texas
    Email: texas@texaspostandsell.com

    I have created two forms:
    Complaint Form - http://texaspostandsell.com/complaint-form
    Consignment Form - http://texaspostandsell.com/consignment

    Now I cannot log back in.. Notes 'Username or password did not match'

    Why can't I access my account?

    Please help...


  • Profile Image

    Answered by jeanettebmz on September 10, 2012 at 08:18 PM

    We apologize for the inconvenience, due to some database maintenance, some accounts might get affectged. According to our records, your username is Texas2012

    Can you please try again?