- arnieaytonAsked on November 01, 2017 at 06:38 AM
Hi, when I get the email version of a completed form, several questions have been replaced by the phrase 'click to edit'. I have tried several times to upload a screenshot of this but it then will not let me post my question. Please help. Thanks.
- JotForm SupportcandyAnswered on November 01, 2017 at 08:23 AM
You can upload a screenshot to the forum as you can see in the following guide: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
As far as I understood the main problem, the content of notification email is old. It needs to be recreated. I recommend you delete the notification email and re-create again in order to make it auto-create again by the system. Please find the following guide for further detailed information: https://www.jotform.com/help/25-Setting-up-Email-Notifications
Besides, if you give us the form URL that has this problem, we can investigate the problem further.
Thanks in advance.