- beyondbooksmkAsked on November 01, 2017 at 11:32 AM
I changed my password but it's saying my account is suspended. What do I need to do to reactivate it?
- JotForm SupportktyaguirreAnswered on November 01, 2017 at 11:44 AM
Upon review of your account it was found form:
Please refrain from suggesting to leave such information in the forms, for collection of such is not permitted.
- beyondbooksmkAnswered on November 01, 2017 at 02:43 PMThank you for this information. Is there a way I can edit the form to
remove this information or delete the form all together? I'm not able to
log in and I'd like the chance to remove this and keep my account.
Have a Great Day!
Usborne Books & More
- JotForm SupportktyaguirreAnswered on November 01, 2017 at 03:10 PM
Your account is active as shown:
You might need to wait 30 min before the system unlocks if you have attempted to login several times. But your account remain active to recognize you.
Might you have any further questions regarding this same issue, feel free to contact us again through this thread.
If there is any other question regarding another matter... please start another thread.