Can you please downgrade my package?

  • Profile Image
    mitchmiz
    Asked on November 01, 2017 at 12:05 PM
    Can you please downgrade my package. I paid for the yearly Bronze Package, but had to upgrade because of the increase in view because of the bots and spam.

    I have already paid for the broze plan for a year only a week ago. Please can you put me back on the package i have already paid for.


    Many Thanks.

    Mitch

  • Profile Image
    david
    Answered on November 01, 2017 at 12:31 PM

    You can switch between subscriptions at any time through the account billing page:

    https://www.jotform.com/myaccount/billing

    You will receive a credit for the value of any unused subscription time towards the new subscription.