Clear button and other updates not showing up

  • Profile Image
    troop911
    Asked on September 10, 2012 at 09:24 PM

    Hey there,

     

    I have the CLEAR FORM button ON.  The button appears on the jotform site.

    But when people click on my form link on the website, the CLEAR FORM button does not show up.  I have searched the site and followed other instructions but that hasn't worked either. 

    Same thing with the CAPCHA. 

    I have deleted that from a form but it still shows up. 

    Help me. :-)

  • Profile Image
    idarktech
    Answered on September 10, 2012 at 09:43 PM

    Hi,

    Please replace "form" to "www" on your form URL to be able to view the updated form. Example:

     http://form.jotform.us/form/22185407905151

    TO

     http://www.jotform.us/form/22185407905151

    We have delay problems with some of our domains and hopefully it will be resolved as soon as possible. Hope this changes works for you. 

    Thanks.