What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Clear button and other updates not showing up

    Asked by troop911 on September 10, 2012 at 09:24 PM

    Hey there,

     

    I have the CLEAR FORM button ON.  The button appears on the jotform site.

    But when people click on my form link on the website, the CLEAR FORM button does not show up.  I have searched the site and followed other instructions but that hasn't worked either. 

    Same thing with the CAPCHA. 

    I have deleted that from a form but it still shows up. 

    Help me. :-)

    Page URL:
    http://www.troop911.us/the-great-outdoors

  • Profile Image
    JotForm Support

    Answered by idarktech on September 10, 2012 at 09:43 PM

    Hi,

    Please replace "form" to "www" on your form URL to be able to view the updated form. Example:

     http://form.jotform.us/form/22185407905151

    TO

     http://www.jotform.us/form/22185407905151

    We have delay problems with some of our domains and hopefully it will be resolved as soon as possible. Hope this changes works for you. 

    Thanks.