Account Suspended

  • Profile Image
    premierholdings 
    Asked on November 01, 2017 at 04:19 PM

    Hi,

    I just realised my account has been suspended and forms on my site(s) are disabled and i have no clue why it's suspended

    Please advise


  • Profile Image
    ktyaguirre
    Answered on November 01, 2017 at 04:29 PM

    Upon review of your account we have found form:

    http://www.myjotform.com/form/41454816024551

    to be collecting ssn, driver's license and banking information. This is illegal, for it is considered a phishing activity.

    If you do have to collect this type of information you need to add a signature field.

     

     Here are some widgets you can add to the form (signature fields):

    http://widgets.jotform.com/search/signature

     

     

    This will surely make your form comply with the Terms of Use in order not to draw unwanted attention.

     

    Thank you

     

  • Profile Image
    ktyaguirre
    Answered on November 01, 2017 at 04:29 PM
  • Profile Image
    Holdings
    Answered on November 01, 2017 at 04:37 PM

    I clearly understand what is required of me.

    Kindly un-suspend my account to enable me add the signature widget and fix the issue.

    Thanks

  • Profile Image
    ktyaguirre
    Answered on November 01, 2017 at 04:57 PM

    Your account is active:

    https://www.screencast.com/t/I06CxU8cv

    If there were made several attempts to login to the account, you need to wait 30 min in order for it to unlock itself.

    We appreciate your patience, and your prompt response.

    Thank you.