What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to cancel a subscription

    Asked by Wendy Umstad on September 11, 2012 at 02:29 AM

    This is the fourth time i have sent this email.

    I have an amount coming off my credit for which I have no information.

    Do you think that someone could actually help me????

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    JotForm Support

    Answered by NeilVicente on September 11, 2012 at 02:47 AM

    Your emails are actually being responded to. Hope you receive this response as well.

    Anyway, I was unable to find a subscription using your email address. Do you have a confirmation number for the said subscription?

    If you do not have a JotForm account, and that you think your credit card information has been compromised, please contact your bank account.

    Thanks!