What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Dropbox problem

    Asked by expressbanners on September 11, 2012 at 05:55 AM

    when i first had the free version, the files from my form were arriving in my dropbox, which is what i wanted, then i set up paid version, and now i only get notification email, where i have to click the link in it to get the file,

    is it possible to get this back to my drop box, as i have had an email over the weekend, but for some reason its been deleted and now i cant get the file

     

    Alan

    Express Banners ltd

    Page URL:
    http://www.expressbanners.ltd.uk/Articles.asp?ID=259

  • Profile Image

    Answered by fxr on September 11, 2012 at 06:33 AM

    The file should be in your submissions area. 

    http://www.jotform.com/submissions/21844663908361

    --

    Can you please try removing your Dropbox integration and re-integrating to see if that helps fix the underlying problem with Dropbox?