- TennisforeverAsked on November 02, 2017 at 03:44 PM
I added a logo and it doesn't show when I print the form. I tried to converted to a pdf but had no luck.
Thanks for your help,
- JotForm SupportKiranAnswered on November 02, 2017 at 04:33 PM
As I tested, it looks like the header image/logos are not being displayed in the submissions. You may consider adding the image to the PDF by customizing the PDF submission report.
Please give it a try and let us know if you need any further assistance. We will be happy to help.
- TennisforeverAnswered on November 02, 2017 at 06:23 PM
I tried what you said but still when I select print the logo doesn't show and I printed it out of edge and the logo doesn't show.
- JotForm SupportJanAnswered on November 02, 2017 at 09:04 PM
My understanding is that you want to print the actual form. If yes, then please open the form in Live Mode and use the browser's built-in Print wizard. I recommend you do this in Google Chrome or Mozilla Firefox.
Here's a screen capture of the cloned form:
As you can see in the screen capture above, I am using Google Chrome. I also opened the form in a separate tab by clicking the "Open in New Tab" button in Preview.
In Google Chrome, you can press "Ctrl + P" to open the Print wizard.
If you are still having trouble, please open this link: http://www.jotform.us/form/72964572484166.
Hope that helps. Thank you.