Why submission failed to upload to Google Drive?

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    AngelesMannies
    Asked on November 02, 2017 at 03:56 PM

    Afternoon - 


    I recently had a submission however, his information was not uploaded into a drive folder via the 3rd party integration we have, although ones before and since have worked fine.


    Please offer some insight as to why this could have happened, thank you!

  • Profile Image
    Nik_C
    Answered on November 02, 2017 at 04:30 PM

    I assume you're referring to this form: https://www.jotform.com/72975146384164?

    I'm not sure why your submission failed to upload to Google Drive, we could try investigating that further but we would need the submission ID that failed. Also, you said "3rd party integration", just to double check, you're referring only to built-in Google Drive integration that we have?

    1509654580Screen Shot 2017-11-02 at 9.32

    We'll wait for your response.

    Thank you!

  • Profile Image
    AngelesMannies
    Answered on November 02, 2017 at 04:43 PM
    Thank you!
    For some reason it didn't come through to the folder, but when I searched
    the specific file, google drive found it in the folder although, it was
    invisible...!
    I think I'll be ok moving forward - thank you!
    Regards,
    Mason Jendel
    *Placement Specialist*
    t: +1(323) 963-4046 <(323)%20963-4046>
    jobs@angelesmannies.com




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