PayPal Pro: When somebody inputs an invalid credit card number, Jotform returns a "PCI: Invalid Data" screen, but the link to go back & fix return

when somebody inputs an invalid credit card number, jotform returns a "PCI: Invalid Data" screen, but the link to go back & fix returns a blank form

I checked your form and I can verify that the PayPal Pro settings are configured correctly.

I suggest you removed the PayPal Pro integration and then add it back. Please try setting the payment field as "required" field.

Also, please make sure that your account in PayPal is PayPal Pro (Website Payments Pro). I cleared your form cache as well.

Hope that helps. Let us know if you need further assistance. Thank you.

Thanks. I deleted the payment gateway, re-added it and then made sure to make it required and it still does not work. Any other thoughts on this? We'll definitely need users to be able to fix a wrong credit card number. 

I have reported this issue to our back-end team. You will be notified via this thread when it gets fixed.

Fantastic. Thank you BDavid!

Hi BDavid - I wanted to check-in to see if there were any updates. We deleted the payment widget and re-added it. Now people get the PCI Error, but there's no link to go back to fix credit card. When you hit the back button it just returns a blank page.

Unfortunately, we do not have any updates yet regarding this. The ticket priority is currently set to "Important". I will contact the developer assigned to this ticket and I will ask for an update.

We will update you on this thread once an information is available. Thank you for your patience.

As always, thank you for the prompt replies. JotForm support team is one of
the best.
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