Trying to set up Autoresponder email

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    shopbelfast
    Asked on November 02, 2017 at 07:08 PM

    Hi, i contacted you earlier and got this link from your colleague: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email 

    I have added a screen shot as i am stuck at this point. The instructions say to include the recipient email from the drop down but i am just getting the dates i have added to the form.


  • Profile Image
    Jan
    Answered on November 02, 2017 at 09:46 PM

    I checked your form and I can see that there are no email fields present. Please insert an Email field into the form.

    150967348411-03-ex5e7.png

    After that, go to the Autoresponder settings and choose the "Email" field in the "Recipient Email" dropdown.

    150967350811-03-95wps.png

    Hope that helps. Let us know if you need further assistance. Thank you.