Trying to set up Autoresponder email

  • shopbelfast
    Asked on November 2, 2017 at 7:08 PM

    Hi, i contacted you earlier and got this link from your colleague: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email 

    I have added a screen shot as i am stuck at this point. The instructions say to include the recipient email from the drop down but i am just getting the dates i have added to the form.


    Jotform Thread 1289157 Screenshot
  • Jan
    Replied on November 2, 2017 at 9:46 PM

    I checked your form and I can see that there are no email fields present. Please insert an Email field into the form.

    150967348411 03 ex5e7 Screenshot 10

    After that, go to the Autoresponder settings and choose the "Email" field in the "Recipient Email" dropdown.

    150967350811 03 95wps Screenshot 21

    Hope that helps. Let us know if you need further assistance. Thank you.