Danish characters in filename of attached document = upload error

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    Asked on November 03, 2017 at 07:54 AM

    Hi there.

    Am I right in that Danish characters in the filename of an attached file is not supported??

    Best regards

    Ulrik Lyhne

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    Answered on November 03, 2017 at 09:24 AM

    As far as I checked, it seems that there is no restriction about this. I cloned your form and sent test submission by uploading a PDF file named as "ÅåÆæØø" and I was able to submit the cloned form without having a problem. 

    In addition to that, I also sent a test submission for your form by uploading the same file, I again did not encounter any problem.

    1509715356Screen Shot 2017-11-03 at 16.2

    I'm not sure if you receive the error, on the screenshot provided by you, every time you try to upload a file which has Danish characters on the file name. If so, could you please provide us at least a file name which cause this problem? This is because, in order to identify the exact problem, we firstly need to replicate the same issue on our side.