Need account reactivated, I agree to terms

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    Asked on November 03, 2017 at 07:57 AM

    Hello, my account was deactivated because of 1 of my forms. I really didn't know it was wrongly done, but I agree to have it deleted. I got an email from jotform asking to respond to the email saying I Agree and that my account would be reinstated but it's been over a week and still not even a response.

    I really need access to my forms, please help!! Please!!

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    Answered on November 03, 2017 at 09:24 AM

    It seems you have created duplicate support threads for the same issue. Your issue will be handled in this support thread by one of my colleagues: My Account was deactivated, I agreed to terms but still can't access them

    Please refer to that thread to avoid confusion.