Unable to upgrade account

  • Profile Image
    Asked on November 03, 2017 at 08:55 AM


    Je voulais prendre le jotform bronze, mais impossible de payer avec la carte bleue de l'association, alors que tout est bon dans mes renseignements

    Pouvez-vous m'aider.



    P.S m'écrire en Français SVP

    Claudine BERGER

    Secrétaire Association Babymum


  • Profile Image
    Answered on November 03, 2017 at 10:15 AM

    We would like to apologize for any inconvenience. I understand that you are trying to upgrade your account but you are having issues doing so. Is that correct? Are you following the information in this guide so you can upgrade your account? — https://www.jotform.com/help/331-How-to-upgrade-my-account

    Can you help us understand the issue you have having by providing us more details, please?

    We will wait for your response.