What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Embedded form bug (urgent)

    Asked by ParaisoAnimal on September 11, 2012 at 10:54 AM

    Hi,

    We are using an embedded form on our website for a while and never had problems. There was no change to our website howevr, as os this morning we have the following error instead of the form:

    v8_build_source.js:38: Error loading file load( configFile + '.js'); ^

    The form is at: http://www.paraisoanimal.net/ficha/ficha.php

    Our business depends on this form, please fix it ASAP.

    Thanks!

  • Profile Image

    Answered by AtacanC on September 11, 2012 at 11:32 AM

    We apologize for any inconvenience this may have caused you. Are you still experiencing the said issue? I've just visited your web site and your form seems to be working fine. Can you please recheck your web site and let us? Please check out my screen shot.