- gharrerAsked on September 11, 2012 at 10:58 AM
I have 131 submissions but the count is over 700! That's why I am forced to upgrade.
What causes this? What can I do?
- JotForm SupportEduardoMendezAnswered on September 11, 2012 at 11:46 AM
Thank you for letting us know about the issue!
There was an upgrade that caused some problems with our submission count and we want to apologize for the inconvenienece. The issue has been fixed and your counts have been reset and back to normal.
Let us know if you have any other problems!
- gharrerAnswered on September 12, 2012 at 04:07 PMDear Eduardo,
Thanks for the information.