- djpaolucciAsked on November 03, 2017 at 10:24 AM
I forgot my password and your system to reset passwords required me to enter my old password.
- JotForm DeveloperonurAnswered on November 03, 2017 at 10:28 AM
You should be able to see New password and Verify Password fields when you click the link sent to your registered email address.
Could you please send us a screenshot of what you've seen? ( https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum )