Need to reset password

  • djpaolucci
    Asked on November 3, 2017 at 10:24 AM

    Hi, 


    I forgot my password and your system to reset passwords required me to enter my old password.  

    Thank you, 

    Dan

  • onur JotForm Developer
    Replied on November 3, 2017 at 10:28 AM

    Hello,

    You should be able to see New password and Verify Password fields when you click the link sent to your registered email address. 


    Could you please send us a screenshot of what you've seen? ( https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum )

    Regards.