Why does the form not show on a mobile device?

  • CDPGraphics
    Asked on November 3, 2017 at 11:41 AM

    My form works fine on a desktop but does not show up on a mobile device. Checked Android and IOS.

  • BJoanna
    Replied on November 3, 2017 at 12:35 PM

    This form http://www.jotform.us/form/73063980763160?

    I tested your form on my Samsung Galaxy and the form is shown properly.


    1509726790Screenshot 2017 11 03 17 31 10 Screenshot 10

    If you issue is related to some other form, please provide us an ID of that form. If the form is embedded, provide us the webpage URL so that we can test your embedded form. 

  • CDPGraphics
    Replied on November 3, 2017 at 12:57 PM

    Thank you for checking. I just checked it again on my phone and the form shows now. Thank you!

  • BJoanna
    Replied on November 3, 2017 at 1:03 PM

    I am glad to hear that the form shows now on your end as well.

    Feel free to contact us if you have any other questions or issues.