Why does the form not show on a mobile device?

  • Profile Image
    CDPGraphics
    Asked on November 03, 2017 at 11:41 AM

    My form works fine on a desktop but does not show up on a mobile device. Checked Android and IOS.

  • Profile Image
    BJoanna
    Answered on November 03, 2017 at 12:35 PM

    This form http://www.jotform.us/form/73063980763160?

    I tested your form on my Samsung Galaxy and the form is shown properly.


    1509726790Screenshot_2017-11-03-17-31-10

    If you issue is related to some other form, please provide us an ID of that form. If the form is embedded, provide us the webpage URL so that we can test your embedded form. 

  • Profile Image
    CDPGraphics
    Answered on November 03, 2017 at 12:57 PM

    Thank you for checking. I just checked it again on my phone and the form shows now. Thank you!

  • Profile Image
    BJoanna
    Answered on November 03, 2017 at 01:03 PM

    I am glad to hear that the form shows now on your end as well.

    Feel free to contact us if you have any other questions or issues.