The report is not showing one of the fields

  • Tennisforever
    Asked on November 3, 2017 at 12:12 PM
  • BJoanna
    Replied on November 3, 2017 at 1:02 PM

    I saw that you reported the same issue on this thread and that you provided there an ID of your form and the name of the field that is not shown inside of your report. 

    I inspected the reports you created and I assume that your issue is related to an Excel report. Gender field is un-checked and because of that, it is not shown inside of your report. 

    1509728270report Screenshot 10

    You have to check mentioned field to resolve the issue. I also noticed that fields 'Your Name' and 'Email Address' are also un-checked.

    Hope this helps to solve the issue.

  • Tennisforever
    Replied on November 3, 2017 at 1:04 PM

    Thank you for your response.  My intention was not too submitted twice.  The first one thought that it was blank and was having trouble.  Sorry for the confusion.

    Viola

  • BJoanna
    Replied on November 3, 2017 at 1:24 PM

    No problem. I hope that you issue with report is now resolved. 

    Feel free to contact us if you have any other questions or issues.