Trigger Zapier when editing submissions

  • vfxbro
    Asked on November 3, 2017 at 6:38 PM

    I need to resubmit jotform submissions in order to trigger automation with Zappier. I've tried the following methods in attempts to trigger the Zap without success.


    - Editing and submitting previous submissions (Doesn't work because a new submission isn't created)

    - Importing Duplicate Submissions using import Datehttp://import.jotform.io/


  • Elton Support Team Lead
    Replied on November 3, 2017 at 9:05 PM

    Unfortunately, editing submissions won't trigger Zapier integration. It only triggers new submission as shown in the template. I'll escalate this as a feature request instead so you will be informed once this is made possible.

    Trigger Zapier when editing submissions Image 1 Screenshot 20

    However, the import app should work when properly followed. Here's a step by step instruction: https://www.jotform.com/help/308-Import-App-Easily-import-your-Excel-or-CSV-data-into-JotForm

    Mind me asking, what app in Zapier you'd want to integrate JotForm?

  • vfxbro
    Replied on November 3, 2017 at 9:43 PM
    Copy that. I was able to get the import feature to work and trigger the zap
    with a super simple form (1 field entry) however when trying to import an
    exported csv or xls on this form
    I'm constantly getting
    errors when trying to import:
    https://www.jotform.com/submissions/41518176495967
    For some reason the headers on the exported csv and xml out of jotform are
    significantly different than the required headers on the import page. Any
    tips?

    ...
  • Elton Support Team Lead
    Replied on November 3, 2017 at 10:08 PM

    We are sorry to hear that. We will answer the import app issue to a separate thread here https://www.jotform.com/answers/1290084.