How to retain data in form if the form is refreshed or closed?

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    OceanAcupuncture
    Asked on November 03, 2017 at 10:55 PM

    How do I allow my patients to complete their form in several sessions? It doesn't seem to store the inputs for them so if they accidentally refresh then all their data will be gone.

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    Nik_C
    Answered on November 04, 2017 at 03:30 AM

    I understood your users have an issue when they are filling the form and accidentally close/refresh the page so the data is lost. You can resolve that by following this guide: https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms

    If they fill the form, and close the tab/window or refresh the page when they come back the data will remain. 

    Only what is important for your users is to use the same Browser since the data will be saved in cookies.

    Hope it helps.

    Cheers!

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    OceanAcupuncture
    Answered on November 04, 2017 at 05:04 PM

    Thank you, that will work.