Connect the first name and last name field to MailChimp

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    Asked on November 04, 2017 at 09:56 AM

    In the integration for mail chimp, I need first name and last name, which are fields in my Mail chimp list AND on my Jot form. However, when I try to integrate, I only get "Full Name" as the fiedl option on the left, and the "first name, last name" is not even an option to add. Another thread said to use the "full name option under Quick Tools" to properly map the name. So after looking for quite a while at both Jot Forms and Mailchimp, I have one question: Where the h*ll is this "Quick Tools" you speak of? I can not find it in either program. 

    Also, as many customers seem to have the same issue, WHY DON'T YOU FIX IT so that First name and last name are options for integrations. It seems very arbitrary that this can't be done, and it screws up the Merge fields in Mailchimp. 

    I await your response with a degree of frustration, because right now I must manually enter everyone's last name into mail chimp with rather defeats the entire purpose of integrated automation. 

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    Answered on November 04, 2017 at 11:52 AM

    I assume that you have taken that screenshot from an older thread. That screenshot was from the older version of the form builder (version 3). JotForm is now on version 4.

    To summarize, you only need to use the Full Name field in the form builder when you integrate with MailChimp. The Full Name field is a single tool but it has a first name and last name textboxes and it is designed to connect automatically with MailChimp's first and last name field.

    So in the MailChimp integration settings, you only have to connect the full name field once.

    If you have more questions, let us know.