What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't reset my password

    Asked by Daniela Padilla on September 11, 2012 at 03:00 PM


    I have been using your services but recently i've reached the limit on the ammount of applications submitted. I need to log in to my account to be able to pay for an upgrade. Please contact me so that i can re-set my password and upgrade my service.

    Thank you.

    Page URL:

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    Answered by pinoytech on September 11, 2012 at 03:35 PM

    Hi Daniela,

    Would you mind if we ask you to provide us one of your Form URL or Form ID for further assistance?

    Thank you!